Term and Conditions

Terms & Conditions

By accessing or using TradeSaathi, you agree to comply with the following Terms & Conditions.

1. Nature of Platform

TradeSaathi is a digital B2B business listing, visibility, and lead generation platform designed to help manufacturers, suppliers, wholesalers, traders, job work units, and other businesses improve exposure and connect with potential buyers.

2. Eligibility

Users must provide accurate business and contact details while registering or purchasing services. TradeSaathi reserves the right to refuse or remove listings that are incomplete, misleading, or violate platform policies.

3. Services Offered

TradeSaathi may provide:

  • Business listing services
  • Profile visibility plans
  • Buyer inquiry-related features
  • Digital promotion packages
  • Subscription-based business services
  • Marketplace exposure benefits

4. No Guarantee of Business Results

TradeSaathi provides digital visibility and business promotion services. We do not guarantee a fixed number of inquiries, conversions, orders, sales, contracts, or business outcomes.

5. User Responsibility

Users are responsible for:

  • Providing correct business details
  • Ensuring the authenticity of products/services listed
  • Responding to inquiries professionally
  • Complying with applicable laws and business regulations

6. Payment Terms

All payments made for plans, listings, promotions, or subscriptions are subject to the selected package terms. Payment once made is generally non-refundable except in eligible cases as described in our Refund Policy.

7. Listing Approval / Activation

TradeSaathi may verify listing details before activation. Listing activation time may vary depending on plan type, document review, and business verification.

8. Prohibited Activities

Users must not:

  • Submit false or misleading business information
  • Misrepresent products or services
  • Use the platform for fraud, spam, or illegal activity
  • Harass, abuse, or mislead buyers or other users
  • Attempt unauthorized access to platform systems

9. Intellectual Property

All website content, branding, design elements, logos, text, and platform materials belong to TradeSaathi unless otherwise stated. Unauthorized copying or reuse is prohibited.

10. Service Modification

TradeSaathi reserves the right to modify, suspend, update, or discontinue any service, plan, feature, or platform component at any time without prior notice.

11. Limitation of Liability

TradeSaathi is not responsible for:

  • Buyer or seller disputes
  • Business losses
  • Delayed responses from buyers
  • Unsuccessful business outcomes
  • External platform or technical interruptions
  • Any indirect or consequential damages

12. Termination / Suspension

TradeSaathi may suspend or terminate user access, listings, or plans in case of policy violations, misuse, fraud, chargeback abuse, or suspicious activity.

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in [Your City, State].

14. Contact

For any terms-related queries, contact:

Email: support@tradesaathi.in

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