Refund & Cancellation Policy
TradeSaathi provides digital B2B listing, lead visibility, and business promotion services. Since these services are digital in nature and may begin activation shortly after payment, refunds are generally not applicable once:
- a business listing has been activated,
- a profile has been made visible on the platform,
- promotional services have started,
- or subscription benefits have been enabled.
- Eligible Cases for Review
Refund requests may be considered only in the following situations:
- Duplicate payment
- Payment deducted but no service activated
- Technical issue from our platform
- Wrong plan activated due to system error
- Verified billing error caused by TradeSaathi
Refund Request Window
- Users must raise refund requests within 3 to 7 days from the date of payment.
Refund Review
- All eligible requests will be reviewed by our support team. Approval of refunds, if any, will be at the sole discretion of TradeSaathi after verification.
- Cancellation
- Users may request cancellation of future renewals or subscription continuation before the next billing cycle (if applicable). However, cancellation does not automatically guarantee a refund for already activated services.
Contact for Refunds
For refund-related support, contact:
Email: support@tradesaathi.in