At TradeSaathi, we value the privacy of our users and are committed to protecting the personal and business information shared with us.

1. Information We Collect

We may collect the following information:

  • Name
  • Mobile number
  • Email address
  • Business name
  • Business address
  • GST details (if applicable)
  • Product/service details
  • Payment-related information
  • Login and account details
  • Website or profile data submitted by users

2. How We Use Your Information

We use the collected information for:

  • Creating and managing user accounts
  • Activating business listings and plans
  • Providing digital services and platform access
  • Contacting users regarding support or service updates
  • Processing payments through authorized payment gateways
  • Improving platform functionality and user experience
  • Preventing fraud, misuse, or unauthorized activity
  • Complying with applicable legal requirements

3. Payment Information

TradeSaathi uses third-party payment gateway providers such as Razorpay to process transactions securely. We do not store full card details, banking PINs, or sensitive payment credentials on our servers.

4. Information Sharing

We do not sell personal information to third parties. However, we may share necessary data with:

  • Payment gateway providers
  • Technology service providers
  • Verification partners
  • Legal or regulatory authorities when required by law

5. Business Listing Visibility

Information submitted for business listings (such as business name, product category, city, contact information, and business profile details) may be displayed publicly on the TradeSaathi platform to help connect businesses with potential buyers.

6. Data Security

We take reasonable steps to protect user information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee absolute security.

7. Cookies and Tracking

TradeSaathi may use cookies or similar technologies to improve website functionality, remember preferences, and analyze platform usage.

8. User Rights

Users may contact us to:

  • Update business information
  • Correct inaccurate details
  • Request account-related assistance
  • Ask questions regarding data use

9. Third-Party Links

Our website may contain links to third-party websites or external resources. We are not responsible for the privacy practices of such third-party platforms.

10. Policy Updates

TradeSaathi may update this Privacy Policy from time to time. Continued use of the platform after changes means you accept the updated policy.

11. Contact

For any privacy-related concerns, contact us at:

Email: support@tradesaathi.in

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